Manage Your Tickets

Do this once. If you already have an account, sign in instead.

1. Go to tickets.harborglownights.com/my-account/register.
2. Register with the same email address you used to buy your tickets. Your orders appear automatically.
3. Enter your name, create a password, add your phone number and select Register.

Every change starts here.

1. Under Your orders, find the order and open the gear menu.
2. Select Change Order to change a time, date or ticket type.
3. To give tickets to someone else, select Send Ticket(s) instead (see step 6).

Same night, different arrival time.

1. On the Change Order screen, choose Change information.
2. Select Change next to a ticket.
3. Pick your new time slot and select Update Information.
4. Repeat for each ticket. Tickets are updated one at a time.

Move your tickets to another night this season.

1. On the Change Order screen, choose Switch to a different event.
2. Select the new date and the ticket you want to move.
3. Choose a time slot and select Update Information.
4. Repeat for each ticket. If the new night costs more, pay the difference to finish.

Switch to a different ticket type, for example a Family Pack.

1. On the Change Order screen, choose Upgrade tickets.
2. Select the ticket to upgrade and choose the new ticket type. Repeat for any other tickets.
3. Review the amount due and complete payment.

Prices in these screenshots are examples. Your total may differ.

Give a ticket to a friend or family member.

1. Under Your orders, open the gear menu and select Send Ticket(s).
2. Tick the box next to each ticket you want to send.
3. Enter the recipient's first name, last name and email, then select Send Tickets.

Please let the recipient know our Ticketing Terms apply to them too.